FAQs

Once you’ve completed your purchase, we will send you an Order Confirmation email.

Please check your junk mail or spam folders if you can’t find it. Otherwise, contact customer service via our Contact Us form and we will be able to re-send your confirmation email to you for your reference.

We provide a ring size guide on our website that can help you measure your ring size accurately. You can also visit a local jewelry store to have your ring size professionally measured.

Our jewelry is crafted using high-quality materials such as Silver, Steel, and genuine gemstones. Each product description specifies the materials used.

We provide care instructions for each type of jewelry on our website. Generally, it's recommended to keep your jewelry away from harsh chemicals, store it in a jewelry box or pouch, and clean it regularly with a soft cloth.

Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, please refer to our returns and exchanges page for instructions on how to initiate the process.

We accept various payment methods, including credit/debit cards, PayPal. The available options are displayed during the checkout process.

You can reach our customer support team through our contact page, email, or phone. We are available during business hours to assist you with any inquiries or concerns.

Yes, we provide complimentary gift packaging for your jewelry orders. Our packaging includes a stylish jewelry box or pouch, ready for gifting.